Ordering and delivery
Ordering- When placing an order, you agree that all details you provide to footcourt.bg for the purpose of purchasing goods are accurate and complete in all respects.
- footcourt.bg accepts purchase orders 24 hours a day and process them every working day from 10 a.m. to 17:00 p.m. Orders, sent after 17:00 p.m. are processed on the following day.
- Your contract for purchases made through footcourt.bg is with Impact Distributions Ltd. and you confirm that all goods ordered by you are for your own private and domestic use only and are not for resale.
- All orders are subject to product availability and acceptance by footcourt.bg.
- The price and availability of goods are subject to change without notice.
- If any product from your order is unavailable, we will contact you by email.
- We are unable to make amendments to an order after the point of despatch. Should you wish to make any changes prior to despatch, please contact our Customer Services team on info@footcourt.bg or +359 885 462 446.
- All product prices at footcourt.bg are gross prices and include the Bulgarian VAT.
- The product prices stated are for one piece and are in BGN.
- The product prices exclude the delivery taxes via Speedy Express Delivery Services.
- When you proceed to check-out, you fill in the order form with your shipment details. The total amount given above include the delivery taxes.
- You fail to make payment to us when due.
- You breach any of our terms and conditions.
- We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on footcourt.bg.
Delivery
- All delivery time-frames stated are estimated and may be subject to change.
- Please note, for International deliveries, local import duties and charges may apply.
- If the total amount of an order exceeds 100 BGN, the delivery expenses are covered by footcourt.bg (for orders in Bulgaria only).
- If the total amount of an order is less than 100 BGN (for orders in Bulgaria only) – the delivery expenses vary between 5 and 9 lv. The delivery expenses are automatically calculated in the ordering process.
- It is important for the customer to know that if an item is in our store in Plovdiv, and the order is for Sofia, the courier fee will be higher, the same applies if the customer orders more than one item, that the goods may be in our various stores and receive them with two deliveries, which will increase the cost of delivery twice as much. In order to avoid such price increases, the customer can check for each product where it is through the button "Stock in stores" and decide for himself whether to order from various of our shops or those outside the capital.
- For international deliveries - delivery expenses vary (depending on the courier’s tariff zone) and are automatically calculated in the ordering process.
- Delays can occur if we need to investigate mistakes made during the checkout process or any other order irregularity. To avoid delays, please be sure to confirm the accuracy of all billing and shipping information.
- If a delivery is not possible, be it because you were not reachable at the provided delivery address, although the time of delivery was indicated to you with appropriate notice or if the address provided was incorrect, then you should cover the costs of the unsuccessful delivery.
- For deliveries in Bulgaria - the delivery takes about three working days, after the confirmation of footcourt.bg. We reserve the right to change the delivery time, informing you about the status of your order.
- For international deliveries – the delivery takes between 5 and 15 working days, after the confirmation of footcourt.bg. We reserve the right to change the delivery time, informing you about the status of your order.
- The product is delivered properly packed.
- You take over the risk once you take possession of the item.
- footcourt.bg is not responsible for any delay if it is due to the courier.
